Furnace repair · Douglas County

Furnace repair without the mystery.
$99 diagnostic. Credited to the fix.

No heat, short cycling, strange noises - diagnosed with instruments, not a glance and a guess. The $99 diagnostic is credited 100% toward any approved repair, the repair ranges are published on this site, and the exact number gets your signature on a tablet before work starts. Boot covers at the door, and a Dyson vacuum cleanup of the work area before we leave.

How a repair works here

Four steps. No surprises at any of them.

1 · Diagnose - $99

Instruments on the system: flame signal measured in microamps, ignitor resistance, static pressure, gas pressure at your altitude. You get the actual cause, shown to you, not a scary word and a quote.

2 · See the range

Every common repair has a published range on our pricing page - the same one below. You can read it before we're in your driveway, which is the point.

3 · Approve the exact number

The flat price goes on the tablet, you sign, then work begins. The $99 diagnostic comes off the total. No approved number, no work - ever.

4 · Guaranteed twice

Repairs carry 1-year parts and labor, and if the same failure returns, the return visit is free. On time or $25 off, same as everything we do.

Published ranges · furnace

The furnace repairs we do most

Ranges because parts and access vary by system - the exact flat price gets your approval first. All ranges include parts, labor, and your $99 diagnostic credit. Members save 10% on every repair.

RepairTypical range
Flame sensor The most common "blowing cold air" fix - often caught early in a First Frost Check$149 – $219
Blower capacitor$199 – $269
Hot surface ignitor$239 – $329
Pressure switch$249 – $349
Condensate pump / drain clear$269 – $349
Blower motor Wide range is honest: PSC vs ECM motor type drives it$579 – $1,149
Control board$599 – $1,049
Inducer motor$649 – $1,099

Repair-first is the business model, not a slogan.

Our techs are paid to fix things, not to find things - no commissions, no replacement quotas. If a $180 flame sensor solves it, that's the visit. The one finding that changes the conversation is a cracked heat exchanger, because that's carbon monoxide - and we'll show you the crack on camera, not just tell you it exists. When repair-versus-replace is genuinely close, you get both numbers and the honest math, in writing.

After-hours help, when we can - at the same honest price.

We’re an owner-run company, not a 24/7 call center, so after-hours capacity is limited - but when we do come out, it’s a flat +$99, published, and $0 for Hearthlight Plan members, who also book ahead of the queue. From $190/year.

See the Plan
Straight answers

Furnace repair questions

Why is my furnace blowing cold air?

The usual suspects, in order: a dirty flame sensor (the burner lights, then shuts down), a failed ignitor, or a pressure switch issue. Most of these are sub-$350 fixes from the published table above. If the blower runs constantly but never warms, it's often the control board playing referee. The diagnostic names the actual culprit with readings.

Should I repair or replace?

Repair, unless the heat exchanger is cracked or the math clearly fails - a $1,000 repair on a 22-year-old furnace deserves a real conversation, a $220 one usually doesn't. When it's close, you get both numbers side by side, including what the honest rebate stack does to a replacement. You decide; we don't pitch.

Do you charge more nights and weekends?

When we offer an after-hours visit, it’s a flat +$99, published right here - not a multiplier, not "emergency pricing" - and $0 for members. Honest caveat: we’re a small local company, so after-hours availability is limited and members come first. What never changes is the price.